Updated: January 2026
Official Documents

Privacy Policy
Your Data Protection at soso66

Your privacy is our priority. Find out exactly how soso66 collects, stores, uses, and protects your personal information as a member of our online gaming platform.

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Important Note: This Privacy Policy clearly explains our data collection and usage practices. By using the soso66 platform, you agree to the terms set out in this document. If you do not agree, please discontinue use of our platform.

1 Introduction & Scope of This Policy

Soso66 ("we", "our platform") values the privacy of every member and user of our platform. This Privacy Policy transparently explains how we collect, store, process, and protect your personal information when you use soso66.bio and all related services.

This document is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. We are committed to handling your personal information with full integrity and transparency.

This policy applies to all individuals who access or use the soso66 platform, including visitors without an account, registered members, and individuals who interact with our content through any device or access method.

Our Commitment: soso66 has never and will never sell, rent, or trade your personal information to any third party for marketing purposes without your explicit consent.

2 Types of Personal Data We Collect

We collect various types of information depending on how you interact with the soso66 platform. This information falls into two main categories: information you provide directly and information collected automatically during use.

Information You Provide Directly:

  • Full name as stated in your official identification document
  • National identity card number (MyKad) or passport number
  • Date of birth for age verification
  • An active email address used for account communications
  • A valid Malaysia mobile phone number
  • Current residential address
  • Bank account or digital wallet details for financial transaction purposes
  • Photos or scans of identity documents for the KYC process
  • Any additional information you provide through customer support forms

Information Collected Automatically:

  • Your IP address and geographic location information
  • Device type, operating system, and web browser version used
  • Gaming activity records including dates, times, and game types
  • Deposit and withdrawal transaction history
  • Cookie data and session identifiers
  • Access logs and technical diagnostic data
  • Settings and preferences saved in your account
Data Category Data Examples Primary Purpose
Identity Name, IC/Passport, Date of Birth KYC Verification & Age Limit
Contact Email, Phone, Address Account Communications
Finance Bank Account, Digital Wallet Transaction Processing
Technical IP, Device, Access Logs Security & Diagnostics
Games Betting History, Wins Responsible Gaming

3 How We Use Your Data

Every piece of data we collect is used for a clear and lawful purpose. soso66 only processes your personal information when there is a solid legal basis to do so, whether on the grounds of contract performance, legal compliance, legitimate interest, or your explicit consent.

  • Account Management: Creating, verifying, and maintaining your account on the soso66 platform
  • Transaction Processing: Processing deposits, withdrawals, and bonuses securely and accurately
  • Identity Verification (KYC): Ensuring all members meet age requirements and legal compliance
  • Platform Security: Detecting and preventing fraud, hacking, and suspicious activity
  • Customer Support: Resolving enquiries, complaints, and technical issues efficiently
  • Service Improvement: Analysing usage patterns to enhance the platform experience
  • Responsible Gaming: Monitoring wagering patterns to identify problem gambling risks
  • Communications: Sending account notifications, promotional information (with consent), and important updates
  • Legal Compliance: Meeting reporting obligations to relevant authorities when required
Data Minimisation Principle: soso66 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information beyond what is required to operate our platform.

4 Data Sharing & Disclosure

Soso66 understands that your trust is our most valuable asset. As such, we do not share your personal information with outside parties except in very limited circumstances and for sound reasons.

Your information may be shared with the following parties under certain circumstances:

  • Payment Service Providers: Banks, digital wallet companies, and approved payment processors that facilitate your transactions — all bound by strict confidentiality agreements
  • Game Software Providers: Gaming technology companies that supply soso66 with slots, Live Casino, and bingo platforms to ensure smooth game operations
  • KYC Verification Services: Trusted third-party providers for verifying identity documents and ensuring compliance with legal requirements
  • Legal Authority: Government agencies, regulatory bodies, or law enforcement authorities when required by court order or Malaysian law
  • Analytics Services: Analytics providers that help us understand platform usage patterns — this data is shared in aggregate form and without any personally identifiable information
Our Guarantee: soso66 has never sold your personal data to advertisers, marketing companies, or data brokers. Every third-party provider we work with is bound by a strict data protection agreement before being granted access to any of your information.

5 Data Security Measures

Your data security is a responsibility we take very seriously. soso66 implements multiple layers of technical and organisational security measures to protect your personal information from unauthorised access, misuse, or loss.

  • 256-bit SSL Encryption: All data transmitted between your device and soso66's servers is encrypted using the latest SSL technology, ensuring your information cannot be intercepted in transit
  • Strict Access Control: Only authorised staff with a legitimate work requirement may access member personal data, and every access is automatically logged
  • Continuous Security Monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect any suspicious activity or security threats
  • Secure Data Backup: Your data is regularly backed up to secure servers with additional encryption to prevent data loss
  • Regular Penetration Testing: The soso66 platform undergoes security testing by independent cybersecurity experts to identify and address any vulnerabilities
  • Two-Factor Authentication (2FA): Additional security features are available to all member accounts to prevent unauthorised access
While we take all reasonable steps to protect your data, no security system is completely foolproof. You also play an important role by keeping your password and account login details confidential.

6 Cookies & Tracking Technologies

Like most online platforms, soso66 uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions properly, and collect usage statistics that help us improve our services.

The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login verification and session security — cannot be disabled
  • Performance Cookies: Collecting information on how you use the platform to help us identify issues and improve speed
  • Functional Cookies: Saving your preferences such as language, display theme, and personal settings so you don't need to reset them every time you login
  • Analytics Cookies: Helping us understand aggregate usage patterns for platform improvement purposes

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect platform functionality and your gaming experience.

7 Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal information we hold. soso66 fully respects and facilitates the exercise of these rights.

8 Data Retention & Deletion

Soso66 retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Specific retention periods are as follows:

  • Active Account Data: Retained for the duration your account remains active and in use
  • Financial Transaction Records: Retained for a minimum of 7 years in line with accounting and anti-money laundering legal requirements
  • KYC Documents: Retained for 5 years after account closure in accordance with compliance requirements
  • System & Security Logs: Retained for 2 years for audit and security investigation purposes
  • Support Correspondence: Retained for 3 years after the case is resolved

Once the retention period expires or you submit an eligible deletion request, your information will be permanently deleted or anonymised from our systems using secure, irreversible methods.

9 Changes to This Privacy Policy

Soso66 reserves the right to update or modify this Privacy Policy at any time. Any material changes — meaning changes that significantly affect how we use or protect your data — will be communicated to you via email or an in-platform notification at least 14 days before the changes take effect.

Minor changes such as text corrections, additional clarifications, or formatting updates do not require advance notice. The "Updated" date at the top of this page will always reflect the date of the latest version of this Privacy Policy.

Your continued use of the soso66 platform after any changes take effect will be considered as your acceptance of the updated Privacy Policy.

10 How to Contact Us

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, our team is ready to assist you. We are committed to responding to all privacy-related enquiries within 3 business days.

You may reach our Data Protection Officer via live chat on the soso66 platform, available 24/7, or by emailing us at [email protected]. For more complex data rights matters, please include "Privacy Request" in your email subject line so it can be routed to the right team promptly.

Response Time Guarantee: All privacy inquiries and data rights requests will be acknowledged within 24 hours and fully resolved within 30 business days in accordance with PDPA requirements.
Your Rights

You Are in Full Control

Under Malaysia's PDPA, you have the right to manage your own personal data

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Right of Access

Request a copy of all personal data we hold about you

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Right to Rectification

Correct any information that is inaccurate or incomplete

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Right to Erasure

Request data deletion under certain eligible circumstances

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Right to Object

Object to the processing of your data for direct marketing purposes

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Right to Portability

Receive your data in a structured, machine-readable format

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Right to Restriction

Restrict the processing of your data while a dispute or review is in progress

To exercise any of the above rights, contact our support team via live chat or email. We will process your request within 30 business days.

Multi-Layer Protection

Why Your Data Is Safe with soso66

We invest in best-in-class security infrastructure to ensure your privacy is always protected

Bank-Level Encryption

All your sensitive data — including banking information and identification documents — is encrypted using AES-256 technology, the same standard used by leading financial institutions worldwide.

Trusted KYC Process

Your identity verification is carried out by an integrated KYC system that complies with international standards. Your documents are stored securely and accessed only by authorised personnel.

Real-Time Monitoring

Our threat detection system monitors account activity in real time 24/7. Any unusual behaviour will trigger an automatic security review to protect your account.

No Data Sales

Your personal information is never sold, rented, or traded to advertisers or third-party marketing companies. Your data belongs to you alone — it is not our business commodity.

Malaysia PDPA Compliance

All of soso66's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian citizen or resident are protected.

Data Backup & Recovery

Your data is automatically backed up to secure data centres with full encryption. Our disaster recovery procedures ensure your information remains safe even in the event of unexpected technical disruptions.

Join soso66

Play with Peace of Mind — Your Data Is Safe with Us

Now that you fully understand how soso66 protects your privacy, it's time to enjoy a safe, fair, and exciting gaming experience. Register today and see the difference for yourself.

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